Where is my order?

Depending on the delivery service you have selected and paid for, the time taken for your order to arrive can differ. 


Standard home delivery typically takes up to 3 working days. Express delivery typically takes 1-2 working days. If you have placed an express order before 7pm on a working day you will receive your order the next working day. 


All of the couriers that we use provide up-to-date tracking information which will be emailed to you by the courier themselves. 


We urge you to download the courier's app so you're able to manage your delivery.

The couriers we use are EVRi, Yodel and DPD


Prior to contacting us we would advise checking the tracking of your parcel for any updates and also your email inbox as the couriers will continue to keep you updated throughout the delivery process. 


Should you then need to contact us please use one of the methods shown on our contact us page, which can be found here.

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