Pay online and pick up your order from your local The Entertainer store
- If an item's already in store - it will be ready to collect in 30 minutes for FREE
- If an item needs to be delivered to store - it will be ready to collect in 2 - 3 working days (excluding Saturday and Sunday) for FREE
How do I know if something's available for Click and Collect?
- There is no minimum spend for a click and collect order
- Click and Collect is available for most toys on our website except a few very large or heavy items
How do I collect my order?
- If an item's already in store - we'll email you as soon as it's ready to collect. It will be ready to collect as little as 30 minutes later (during normal opening hours!)
- If an item needs to be delivered to store - it will be ready to pick up in 2 - 3 working days (excluding Saturday and Sunday). Please wait until you've had an email from us to say it's ready before you come in
To collect your order you'll need:
- Your confirmation email or
- Your order number and proof of identity (passport, driver's licence or the card used to pay)
Can I arrange for someone else to collect my order?
Yes. They will need to take personal ID, an item of your ID and your confirmation e-mail.
How long will the store hold my order for?
The store will hold your Click and Collect order for 14 days. After this time, your order may be cancelled.