How to use a promotional code, including Jack's Birthday Club.
Throughout the year we run a number of promotional discounts and offers that have their own promotional code. This video guide will show you how to redeem an offer.
Step 1: Many of the promotions that we run only run for a certain length of time and will often have an end date, which can be found in their terms and conditions. It's important to make sure that the promotional code you are using is still active.
Step 2: Once you have your promotional code you will need to visit our website, www.TheToyShop.com, and add the items you would like to purchase into a basket.
Step 3: Once you have added your chosen items to your basket you will be asked if you would like to Continue Shopping or Check out. You should click on Check out to continue with your purchase.
Step 4: Once you have clicked Check out you will be brought to the basket page and should see a screen as shown below. You will now need to enter your promotional code into the box on the right-hand side that says 'Enter promo code' and click Apply. You've now successfully applied your promotional code.
Important information - In some cases you may not see the expected discount appear straight away, but don't worry. Your discount will show when you go to complete your payment.
A frequently asked question about promotional codes is - I have tried to apply my promotional code but I am getting an error message, what should I do?
In the event that you see an error message when applying a promotional code, there are a few things to check.
- Have you entered the code correctly?
- Have you checked the Terms and Conditions of the promotion to make sure that none of the items in your basket are exempt or not part of the promotion?